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Managing an IT infrastructure in your practice or facility can be an arduous task. Doctors are in the business of Medicine and Patient care and not Information Technology. You need a team of experts who know Healthcare and the specific needs of Doctors and Information Technology.
First Medical Solutions has a team of Hospital Information Technology experts under our First Medical Financial division, that are ready to manage all of your hardware and software needs, including upgrades, patches and fixes. We know the Medical Office well and understand the technology that supports it. We focus on Customer Care and are second-to-none when it comes to getting your practice up and running and addressing issues quickly.
As a managed IT service provider, our First Medical Financial IT division takes a consultative approach. We will assess your unique Medical Practice situation, understand its needs, and then help to provide your practice with the best IT solutions. We become your IT Department and assist you in accomplishing your priorities.
Our IT Services will include:
»Complete and coordinated Network and Desktop support.
»Managing your hardware and software assets, and locations.
»Support your Doctors and Staffers with portable EMR solutions like Tablets and IPads.
»Monitoring and troubleshooting of your IT environment.
»24/7 Trouble Ticket and Problem Resolution Services.
»Consultation Services, Software and Hardware Sales and Service.
»EMR and HER application Support.
Managed Monitoring Services are designed to provide an early detection of potential technology problems before they happen. Our Staff insures that the Doctor/s and their Practice locations will not suffer unnecessary downtime as a result of poor Technology planning and support. We find the issues fast and then alert you before they become major problems. We maximize the effectiveness of the technology infrastructure in place and we consult you on how to make future improvements. Our Technology Services save time and money and keep your Practice up and running.